Invent

Invent

Create AI Assistants, Agents and Chatbots that chat, talk, and answer from your data for customer support and everyday tasks

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About Invent

Invent is a comprehensive AI-powered platform designed to help businesses create, deploy, and manage AI assistants, agents, and chatbots for customer support and everyday business tasks. The platform enables organizations to build intelligent conversational interfaces that leverage their own data to provide accurate, contextual responses to customer inquiries. With a focus on flexibility and scalability, Invent offers a unified approach to customer communication management across multiple channels. The platform features a pay-as-you-go pricing model, eliminating the need for restrictive long-term contracts and ensuring businesses only pay for what they actually use. Invent's unified inbox consolidates all customer conversations from different channels into a single interface, making it easier for teams to manage and respond to customer inquiries efficiently. The platform supports seamless integration with over 120 popular business tools and applications, allowing companies to connect their existing tech stack without friction. One of Invent's standout capabilities is its ability to create voice-enabled agents that can listen and speak, providing a hands-free, natural interaction experience for users. The AI assistants built on Invent are designed to be available 24/7, ensuring customers receive support whenever they need it, regardless of time zones or business hours. The platform emphasizes security and data protection, with all customer data encrypted both in transit and at rest. Invent's self-learning capability means the AI assistants continuously improve over time, becoming more accurate and efficient as they process more interactions. The platform offers multilingual support, enabling businesses to serve customers in their preferred languages. With features like live agent handoff, businesses can seamlessly transition conversations from AI to human agents when needed, ensuring complex issues receive appropriate human attention. Invent provides truly unlimited scalability with no restrictions on teams, seats, contacts, conversations, integrations, or messages, making it suitable for businesses of all sizes from startups to large enterprises.

βš–οΈ Pros & Cons

πŸ‘ Pros

  • βœ“ Pay-as-you-go pricing with no lock-in contracts eliminates financial risk
  • βœ“ Truly unlimited scalability with no restrictions on users, messages, or integrations
  • βœ“ Comprehensive security with encryption at rest and in transit
  • βœ“ 120+ pre-built integrations enable quick deployment
  • βœ“ Voice agent capabilities provide hands-free customer interaction options
  • βœ“ Self-learning AI continuously improves accuracy and performance

πŸ‘Ž Cons

  • βœ— Voice agents feature is still in waitlist phase and not yet fully available
  • βœ— No traditional pricing tiers displayed for easy cost estimation
  • βœ— Limited information about specific AI models or underlying technology used

🎯 Who Should Use This Tool

Businesses of all sizes seeking to automate customer support, including small businesses, medium enterprises, and large corporations. Particularly suitable for customer service teams, sales departments, support managers, and business owners who need to handle high volumes of customer inquiries across multiple channels while maintaining quality and reducing operational costs.

πŸ’° Pricing Information

Invent operates on a pay-as-you-go pricing model with no lock-in contracts. Users can start building for free with no credit card required. The platform offers truly unlimited teams, seats, contacts, conversations, integrations, and messages. Specific usage-based pricing tiers are available through their pricing calculator, ensuring businesses only pay for actual usage rather than fixed subscription fees.

πŸ“Š Performance Metrics

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