Smartsheet
There's a smarter way for your entire organization to work
About Smartsheet
Smartsheet is a cloud-based work management platform designed to help organizations manage projects, automate workflows, and build solutions at scale. The platform combines project and portfolio management, resource planning, and operational automation in a unified interface that serves teams across enterprises.
The solution enables real-time visibility into project/portfolio status, connects workflows across multiple tools, facilitates cross-team resource planning, and provides portfolio-level dashboards. It leverages AI-powered intelligence to deliver personalized insights and deeper analysis, allowing teams to tackle challenges without requiring expert-level knowledge.
Key benefits include accelerated PMO efficiency, increased project capacity management, reduced development lifecycle time, and process automation savings. The platform integrates with 100+ enterprise applications including Microsoft, Salesforce, Slack, Jira, and others, keeping teams synchronized across their entire technology stack.
✨ Key Features
- ✓ AI-Powered Intelligence - Personalized insights without expert knowledge
- ✓ Real-time Project/Portfolio Visibility
- ✓ Connected Workflows across tools
- ✓ Cross-team Resource Planning
- ✓ Portfolio-level Dashboards
- ✓ Milestone & Dependency Tracking
- ✓ Gantt Chart Views
- ✓ Kanban Board Views
- ✓ Automation Engine
- ✓ Team Collaboration Tools
- ✓ Dynamic Views - Role-based visibility
- ✓ Control Center - Portfolio management
- ✓ WorkApps - No-code application building
- ✓ Bridge Platform - Intelligent workflow orchestration
- ✓ Digital Asset Management - Brandfolder integration
⚖️ Pros & Cons
👍 Pros
- ✓ Enterprise-Grade Security - 85%+ Fortune 500 trust
- ✓ Proven ROI - McLaren deployed in 58 days, Roche manages 30% more projects
- ✓ Extensive Integration Ecosystem - 100+ applications
- ✓ AI-Enhanced Decision Making with personalized insights
- ✓ Multi-View Flexibility (Gantt, Kanban, Dashboard)
- ✓ Scalable Architecture from SMB to Fortune 500
- ✓ No-Code Capabilities via WorkApps
- ✓ Role-Based Access Control
- ✓ Real-Time Collaboration
- ✓ Gartner Leader 2025 Magic Quadrant (3rd consecutive)
- ✓ Rapid Deployment demonstrated at enterprise scale
- ✓ Industry-Specific Solutions
👎 Cons
- ✗ Complex learning curve for feature-rich platform
- ✗ Pricing not transparent - requires pricing page navigation
- ✗ Feature overload may overwhelm small teams
- ✗ Integration setup requires technical resources
- ✗ Customization complexity may need professional services
- ✗ Performance at scale may require optimization
- ✗ Limited free tier - trial only, no permanent free plan
💡 Use Cases
Project Portfolio Management (PPM) with centralized oversight
IT Portfolio Management for technology initiatives
Business PMO Operations governance
Enterprise PMO for large-scale management
Marketing Campaign Management
Services Delivery for client projects
Operations Management at scale
Government/Compliance-Heavy Industries
🎯 Who Should Use This Tool
Enterprise organizations, PMO departments, government agencies, IT leadership, marketing teams, services organizations, operations leaders, construction & manufacturing, Fortune 500 companies requiring complex portfolio management
💰 Pricing Information
Freemium model with free trial; tiered subscription plans from individual to enterprise; specific pricing on /pricing page
🔒 Security & Privacy
SOC 2/3 Compliance; Encryption at rest and in transit; Role-based permissions; Audit trails; Data residency for US, EU, Australia; Privacy Policy at /legal/privacy; IS 642819, PM 732705, CLOUD 714132, PII 714133 certifications; Okta integration for identity management
🔄 Alternatives
Microsoft Project/Project Online
Asana
Monday.com
Jira
Workfront (Adobe)
⭐ User Reviews (0)
Login to ReviewNo reviews yet. Be the first to share your experience!
